Privacy Policy

Last Updated: November 13, 2025

1. Information We Collect

1.1 Information You Provide

For Photographers:

• Account information (name, email address, password)
• Business information (business name, tax ID if applicable)
• Payment information (bank account or PayPal details for payouts)
• Photos and event information you upload
• Communications with our support team

For Event Guests:

• Contact information (name, email, phone number)
• Shipping address
• Payment information (processed securely through our payment providers)
• Order history and preferences

1.2 Automatically Collected Information

When you use images.events, we automatically collect certain information:

• Usage Data: Pages viewed, features used, time spent on the platform
• Device Information: Browser type, operating system, device identifiers
• Log Data: IP address, access times, referring URLs
• Cookies and Similar Technologies: To remember preferences and analyze usage patterns

1.3 Information from Third Parties

We may receive information from:

• Payment processors (transaction confirmations, fraud prevention data)
• Shipping carriers (delivery status, tracking information)
• Authentication services (if you sign in through Google, Facebook, etc.)

2. How We Use Your Information

2.1 To Provide Our Services

• Create and manage your account
• Process and fulfill print orders
• Calculate and distribute photographer earnings
• Enable photo sharing between photographers and event guests
• Provide customer support
• Send order confirmations and shipping updates

2.2 To Improve Our Services

• Analyze usage patterns to enhance user experience
• Develop new features and functionality
• Conduct research and analytics
• Test and optimize our platform performance

2.3 For Communication

• Send important account and service updates
• Respond to your inquiries and support requests
• Send marketing communications (you can opt-out anytime)
• Notify you about changes to our policies

2.4 For Security and Legal Compliance

• Prevent fraud and unauthorized access
• Comply with legal obligations and regulations
• Enforce our Terms of Service
• Protect the rights and safety of our users

3. How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

3.1 Service Providers

We work with trusted third-party service providers who help us operate our business:

• Payment Processors: To handle secure transactions (Stripe, PayPal)
• Print Fulfillment Partners: To produce and ship print orders
• Cloud Hosting: To store photos and data securely (AWS, Google Cloud)
• Email Services: To send transactional and marketing emails
• Analytics Providers: To understand how our service is used

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

3.2 Between Users

• Photographers can see limited information about their customers (name, order details)
• Event guests can see the photographer's public profile information
• Photos uploaded by photographers are visible to event guests via shared links

3.3 Business Transfers

If images.events is acquired by or merged with another company, your information may be transferred as part of that transaction.

3.4 Legal Requirements

We may disclose information when required by law, such as:

• In response to subpoenas, court orders, or legal processes
• To protect our rights, property, or safety
• To prevent fraud or illegal activity
• In connection with legal investigations

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential Cookies: Required for the platform to function (login sessions, security)
• Analytics Cookies: To understand how users interact with our service
• Preference Cookies: To remember your settings and preferences
• Marketing Cookies: To deliver relevant advertisements

You can control cookies through your browser settings, but disabling certain cookies may affect platform functionality.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data transmitted is encrypted using SSL/TLS
• Secure Storage: Photos and data are stored on secure, encrypted servers
• Access Controls: Limited employee access to personal data
• Regular Audits: We conduct security assessments and vulnerability testing
• Password Protection: Your password is hashed and never stored in plain text

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

Photographer accounts: Data is retained for as long as your account is active, plus a reasonable period afterward for legal and business purposes.

Guest information: Order information is retained for at least 7 years for accounting and legal purposes.

Photos: Photographers can delete photos at any time. We may retain backup copies for up to 90 days.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 Access and Portability

• Request a copy of the personal information we hold about you
• Download your photos and data in a portable format

7.2 Correction and Update

• Update your account information at any time through your profile settings
• Request correction of inaccurate information

7.3 Deletion

• Request deletion of your account and associated data
• Note: We may retain certain information for legal compliance

7.4 Marketing Opt-Out

• Unsubscribe from marketing emails via the link in any email
• Adjust email preferences in your account settings

7.5 Object to Processing

• Object to certain uses of your personal information
• Withdraw consent for optional data processing

To exercise these rights, please contact us at support@images.events

8. Children's Privacy

images.events is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

images.events is based in the United States. If you access our service from outside the U.S., your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy, regardless of where it is processed.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Know what personal information we collect, use, and share
• Request deletion of your personal information
• Opt-out of the sale of personal information (we do not sell personal information)
• Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at support@images.events

11. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation:

• Legal basis for processing (contract performance, legitimate interests, consent)
• Right to access, rectify, or erase your data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

12. Third-Party Links

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending an email notification to registered users
• Displaying a prominent notice on our platform

Your continued use of images.events after changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

15. Additional Support

For any additional questions or concerns about your privacy, please contact our support team at support@images.events

By using images.events, you acknowledge that you have read and understood this Privacy Policy.